Terms and Conditions


Accepting the conditions during an order means that you accept the applicability of these Conditions. The provisions of these Terms and Conditions can only be deviated from, after written notification or approval by Bambooriginal ® .


An agreement is only concluded after acceptance of your order by Bambooriginal ® . If an order is not accepted, Bambooriginal ® will communicate this within ten (10) days after receiving the order.


The supplier will record the data you provide in a file. The data will never be shared with third parties. The data is used to process your order.


The prices quoted for the products and services offered are in EUROS including VAT for the webshop and excluding shipping costs, unless stated otherwise or agreed in writing. All prices mentioned in the webshop of Bambooriginal ® are without obligation and Bambooriginal ® explicitly reserves the right to change the prices. Any discounts or offers are not valid with retroactive effect, unless stated otherwise or agreed in writing.


The order is only established after payment of the order. The amount must then be within 5 working days on the account of Bambooriginal ® unless otherwise agreed. If the consumer has not transferred the amount to Bambooriginal ® after 5 working days, the order will be canceled.


The specified delivery times are only indicative. Exceeding any delivery time does not entitle you to compensation or the right to cancel your order or to dissolve the agreement, unless the delivery time is exceeded such that you cannot reasonably be expected to maintain the agreement. In that case you are entitled to cancel the order or terminate the agreement to the extent that this is necessary. The delivery of the products takes place at the place and time when the products are ready for shipment to you.


The product risks will be your responsibility from the moment of delivery. Ownership of the products transfers to you once the order has been delivered to the consumer.


The consumer has the right to examine at delivery if the products meet the agreement. If this is not the case, the consumer must in any case report this in writing to Bambooriginal ® within 5 days after delivery. When it has been demonstrated that the products do not comply with the agreement, Bambooriginal ® has the choice whether the products in question will be replaced by new products against return or that money will be refunded. If the consumer for whatever reason wants to return the ordered product, Bambooriginal ® must be contacted in writing within 5 working days. Return shipments are only accepted if the packaging of the product is undamaged and the product is not used or damaged. It also applies that the shipping costs of return shipments are for the consumer himself.